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The reviews
of our customers
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Satisfaction client
Satisfaction client
90 %
the 01/10/2024
couple - 80-89 years - Date of stay : 30/09/2024
couple - 80-89 years - Date of stay : 30/09/2024
An excellent hôtel, very convenient to the ferry port BUT no evening meals at the weekend.
Hotelier's response : Hello,
Thank you for your feedback!
We’re delighted to hear that you found our hotel excellent and conveniently located for the ferry port. However, we apologize for the inconvenience regarding the lack of evening meals on weekends. We understand how important it is for our guests to have dining options available, and we appreciate your understanding in this matter.
We hope to welcome you back in the future and provide you with an even better experience.
Best regards,
Brit Hotel Le Transat
the 27/09/2024
Alone - 60-69 years - Date of stay : 26/09/2024
Alone - 60-69 years - Date of stay : 26/09/2024
Quite comfortable, staff very friendly and helpful
Hotelier's response : Hello,
Thank you for your feedback!
We’re glad to hear that you found our hotel quite comfortable and that our staff provided friendly and helpful service. It’s always wonderful to know that our efforts to create a welcoming atmosphere are appreciated.
We look forward to welcoming you back for another enjoyable stay!
Best regards,
Brit Hotel Le Transat
From Caroline, the 20/09/2024
couple - 70-79 years - Date of stay : 19/09/2024
couple - 70-79 years - Date of stay : 19/09/2024
Very handy overnight stop. restaurant was packed with a tour group, but we were catered for very well.
Hotelier's response : Hello,
Thank you for your feedback! We're glad to hear that our hotel was a convenient overnight stop for you. It's great to know that, despite the busy restaurant, you were well taken care of. We hope to welcome you back in the future for another pleasant stay!
Best regards,
the 14/08/2024
couple - 40-49 years - Date of stay : 13/08/2024
couple - 40-49 years - Date of stay : 13/08/2024
Very nice and enjoyable
the 20/07/2024
couple - 70-79 years - Date of stay : 19/07/2024
couple - 70-79 years - Date of stay : 19/07/2024
It was a very convenient hotel. The morning receptionists were very polite and friendly
From Maureen T., the 20/07/2024
couple - 50-59 years - Date of stay : 15/07/2024
couple - 50-59 years - Date of stay : 15/07/2024
Very comfortable loved the balcony staff helpful and welcoming
the 15/07/2024
couple - 60-69 years - Date of stay : 14/07/2024
couple - 60-69 years - Date of stay : 14/07/2024
Good for an overnight stop. Further from centre than we expected.
From David, the 14/07/2024
couple - 70-79 years - Date of stay : 13/07/2024
couple - 70-79 years - Date of stay : 13/07/2024
Very poor. Very unpleasant. Common areas not clean. Decor very tired
From Les Y., the 12/07/2024
Alone - 50-59 years - Date of stay : 10/07/2024
Alone - 50-59 years - Date of stay : 10/07/2024
The steak at dinner was tough and le vin rouge de la maison est horrible. Other than that all was good
Hotelier's response : Good morning,
Thank you for taking the time to share your experience with us. We are sorry to hear that the steak dinner and house red wine did not meet your expectations. Your comments are valuable and will help us improve the quality of our meals.
However, we are delighted that the rest of your stay went well. We hope to have the opportunity to welcome you again for an enhanced dining experience.
Sincerly,
the 12/07/2024
couple - 50-59 years - Date of stay : 11/07/2024
couple - 50-59 years - Date of stay : 11/07/2024
Good hotel, main areas a little dated and could benefit from better mattress. But overall clean and convenient to port. Happy to stay again and recommend to others
Hotelier's response : Good morning,
Thank you very much for your positive feedback. We are delighted that you found our hotel clean and convenient.
We take note of your comments regarding the main areas and mattresses. Improvements are underway to offer our customers optimal comfort.
We are happy to know that you plan to come back and recommend us to others. Your satisfaction is our greatest reward.
We look forward to welcoming you again very soon.
Sincerely,
From Philip, the 07/07/2024
couple - 60-69 years - Date of stay : 04/07/2024
couple - 60-69 years - Date of stay : 04/07/2024
Great location just outside of the town of Saint-Malo, but close to the ferry port.
Hotelier's response : Hello,
Thank you for your feedback! We're glad you enjoyed our location, conveniently situated just outside of Saint-Malo and close to the ferry port.
We look forward to welcoming you back on your next visit.
Best regards,
the 17/06/2024
Family - 60-69 years - Date of stay : 15/06/2024
Family - 60-69 years - Date of stay : 15/06/2024
Very good . Thank you . Staff were fabulous
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