Hotelier's response :
Thank you for your kind review. We are delighted to hear that you enjoyed your stay and found our staff friendly and helpful. Your positive feedback is greatly appreciated and will be shared with the team.

We look forward to welcoming you back on your next visit.

Hotelier's response :
Hello,


Thank you for taking the time to share your experience. We are delighted to hear that you appreciated our prime location near the port and the convenience of the nearby amenities.

We also take note of your comments regarding the room facilities. Your feedback is valuable and helps us identify areas for improvement so that we can provide a more comfortable stay for our guests.

Finally, we are pleased that your overall reception experience was satisfactory.

Sincerly,

Carla.

Hotelier's response :
Hello,

Thank you for your review and for the excellent ratings you gave our establishment.

We are delighted to hear that you appreciated the warm welcome from our team, the cleanliness of your room, and our bar area. It is a pleasure to know that these aspects contributed to making your stay enjoyable.

We hope to have the pleasure of welcoming you again very soon.

Kind regards,

Carla.

Hotelier's response :
Thank you for your kind review. We're delighted that our location was convenient for your early morning ferry connection. We hope you had a pleasant stay and look forward to welcoming you again in the future.

Hotelier's response :
Thank you for your review. We're pleased that our location close to the ferry suited your needs. We hope you had a comfortable stay and would be delighted to welcome you again on a future visit.

Hotelier's response :
Thank you very much for your kind comment.
We are delighted to hear that you enjoyed your stay and appreciated the condition of the hotel.

We hope to welcome you again very soon.

Hotelier's response :
Hello,

We sincerely thank you for your loyalty and for this wonderful comment. We are delighted to know that our hotel has become your preferred place to stay in Saint-Malo thanks to its location, comfortable rooms, quality service, and secure parking.

We are also pleased that the hotel’s facilities and accessibility, particularly the lift and walk-in showers, contributed to the comfort of your stay. Your recommendation means a great deal to us and is a wonderful encouragement for our entire team.

We look forward to welcoming you again very soon.

Kind regards,

Carla.

Hotelier's response :
Dear Guest,

Thank you very much for your wonderful feedback!

We are delighted to hear that you had an excellent and enjoyable stay with us. Your kind words mean a lot to our team.

We hope to welcome you back again very soon.

Best regards,

Carla.

Hotelier's response :
Thank you for your lovely feedback. We’re so pleased to hear that you enjoyed your stay and found our hotel ideal for an overnight or weekend break. We hope to welcome you back again soon!

Hotelier's response :
Thank you for your review. We are delighted that our location close to the port and our good value met your expectations for your trip to Guernsey. We hope you had a pleasant crossing and we would be happy to welcome you again during a future stay in Saint-Malo.

Hotelier's response :
Dear Guest,

Thank you for your feedback. We are pleased that you found the hotel clean and comfortable.

We also take note of your comment regarding the breakfast service and apologise if it did not fully meet your expectations. Your feedback has been shared with our team as we continue working to improve our service quality.

We hope to welcome you again in the future.

Kind regards,

Paul

Hotelier's response :
Dear Guest,

Thank you very much for your feedback.

We are delighted to read that you enjoyed your stay and appreciated the size of your room. Your satisfaction is very important to us.

We hope to have the pleasure of welcoming you again soon.

Kind regards,

Carla.