Hotelier's response :
Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not fully meet your expectations. We appreciate your comments and will use them to continue improving our services. We hope to have the opportunity to welcome you again and provide you with a better experience.

Hotelier's response :
Hello,

Thank you for your response.

We are happy to hear that you had a pleasant stay.

We understand your disappointment regarding the restaurant.

Please note that on weekends, our restaurant is open exclusively for pre-booked groups.

We thank you for your understanding and hope to have the pleasure to welcome you again.

Best regards,

Carla.

Hotelier's response :
Hello,

Thank you very much for your excellent response!

We are delighted that you enjoyed the comfort and cleanliness of our establishment, as well as the welcome of our teams at the reception and restaurant.

Looking forward to welcoming you again during your next stay at the Brit Hotel Le Transat.

Best regards,
The team from the Brit Hotel Le Transat

Hotelier's response :
Hello,

Thank you very much for your response!

We are delighted to hear that your stay was up to your expectations and that you enjoyed the cleanliness of our establishment.

It will be a pleasure to welcome you again at the Brit Hotel Le Transat during your next stay in Saint-Malo.

Best regards,

The team from the Brit Hotel Le Transat

Hotelier's response :
Thank you so much for your wonderful feedback!

We are delighted to hear that you had such an excellent stay and that you would like to come back. Your high ratings and recommendation mean a great deal to our team.

Thank you also for your suggestion regarding hot eggs at breakfast. We appreciate your feedback and will certainly take it into consideration as we continue to improve our breakfast offering.

We look forward to welcoming you back very soon!

Paul

Hotelier's response :
Dear Guest,

Thank you very much for your kind words. We are delighted to hear that you loved your new room and that you enjoyed your stay with us.

We look forward to welcoming you back again very soon!

Kind regards,
The team

Hotelier's response :
Dear Guest,

Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel convenient for transit and that our long-term parking option was helpful for your stay.

We hope to welcome you again on your next trip.

Kind regards,
Carla

Hotelier's response :
Thank you for sharing your feedback. We are sorry to hear about your disappointment regarding the restaurant.

We would like to clarify that on weekends, our restaurant is open exclusively for groups and this information is indicated on our website. We are sorry if this was not noticed at the time of your booking and if this caused any inconvenience during your stay.

We understand your expectation and appreciate your comment, which helps us improve the information provided to our guests.

We hope to have the pleasure of welcoming you again in the future.

Hotelier's response :
Thank you for your kind review. We are delighted to hear that you enjoyed your stay and found our staff friendly and helpful. Your positive feedback is greatly appreciated and will be shared with the team.

We look forward to welcoming you back on your next visit.

Hotelier's response :
Hello,


Thank you for taking the time to share your experience. We are delighted to hear that you appreciated our prime location near the port and the convenience of the nearby amenities.

We also take note of your comments regarding the room facilities. Your feedback is valuable and helps us identify areas for improvement so that we can provide a more comfortable stay for our guests.

Finally, we are pleased that your overall reception experience was satisfactory.

Sincerly,

Carla.

Hotelier's response :
Hello,

Thank you for your review and for the excellent ratings you gave our establishment.

We are delighted to hear that you appreciated the warm welcome from our team, the cleanliness of your room, and our bar area. It is a pleasure to know that these aspects contributed to making your stay enjoyable.

We hope to have the pleasure of welcoming you again very soon.

Kind regards,

Carla.

Hotelier's response :
Thank you for your kind review. We're delighted that our location was convenient for your early morning ferry connection. We hope you had a pleasant stay and look forward to welcoming you again in the future.