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The reviews
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Indice de
Satisfaction client
Satisfaction client
89 %
the 05/04/2024
couple - 60-69 years - Date of stay : 04/04/2024
couple - 60-69 years - Date of stay : 04/04/2024
Super accueil ,excellent
Hotelier's response : Bonjour Violette,
Nous vous remercions chaleureusement de prendre le temps de partager votre expérience avec nous, ainsi que pour votre bienveillance.
Ces retours sont une source d'inspiration essentielle pour nous, et ils nous motivent à donner le meilleur de nous-mêmes pour cette saison.
Au plaisir !
Christine
From Em T., the 01/04/2024
couple - 30-39 years - Date of stay : 30/03/2024
couple - 30-39 years - Date of stay : 30/03/2024
Very good, reasonably priced and decent breakfast to set us up for the day. We were very pleased to find the bar still open for a while when we arrived late evening!
Hotelier's response :
Good morning,
Thank you for your positive feedback! I am delighted to know that you found the hotel very good, with a reasonable price you will find the best updated offers on our website.
If you need anything during your next stay, do not hesitate to contact us.
We look forward to welcoming you again.
Sincerely,
Christine
From Norma A., the 30/03/2024
couple - 70-79 years - Date of stay : 29/03/2024
couple - 70-79 years - Date of stay : 29/03/2024
Absolutely excellent..great to have plenty of parking and just 5 minutes from the ferry terminal.
the 29/03/2024
couple - 70-79 years - Date of stay : 09/03/2024
couple - 70-79 years - Date of stay : 09/03/2024
We have stayed before and like your hotel. The garage is a great asset.
the 26/02/2024
Family - 30-39 years - Date of stay : 25/02/2024
Family - 30-39 years - Date of stay : 25/02/2024
C'était simple mais parfait.
From munchi c., the 20/12/2023
couple - 60-69 years - Date of stay : 19/12/2023
couple - 60-69 years - Date of stay : 19/12/2023
It was relatively cheap. We had informed you about our dog, and you had stated there would be no charge. When we arrived the receptionist wanted to charge us, but once he had seen your acknowledgement he waived the fee. However you need to make this matter clear.
Hotelier's response : Dear Sir, Madam,
Thank you for taking the time to leave a comment on your stay, those matter a lot for us.
It is true that there has been a miscommunication, and i am sorry for that, the fact is we do charge a fee for animal.
However, I hope you had a good experience apart from that.
Happy new year !
Rémy
La réception
the 09/12/2023
couple - 60-69 years - Date of stay : 08/12/2023
couple - 60-69 years - Date of stay : 08/12/2023
The whole hotel looks tired and in need of an upgrade. We wouldn't stay here again.
Hotelier's response : Dear sir, madam,
First of all thank you for taking the time to leave a comment on your stay.
As you stated our staff members do as much as they can to make your stay confortable and relaxing, keeping that in mind asking the reception could have fixed a few of your problems, we do have gluten free option but as written on the buffet you need to ask the person on duty to get them for you, concerning your ask on hot food it's true that we do not have anything hot on our buffet other than the toast, we could for sure improve that.
I wont deny the fact that our establishment is not brand new but we keep the room as well as the equipment up to date, for your trouble accessing the shower we propose PRM room we could have easily change your room if you had asked the reception.
At last, My apologies for every issue you had during your stay, we will make sure to improve on those points.
I hope you will give another chance to us and the brand BRITHOTEL to make you satisfied.
Respectfully,
Rémy
La réception
From T s., the 09/11/2023
Alone - 50-59 years - Date of stay : 08/11/2023
Alone - 50-59 years - Date of stay : 08/11/2023
For the price I found the hotel very average. Paintwork on doors and skirting chipped. You want to feel when you walk into the room that it has been freshly cleaned. It had a strange smell cold and the shower gels should be kept filled
Hotelier's response : Bonjour,
Nous vous remercions pour votre commentaire.
En effet notre équipe à la réception est très sympathique. C'est pour quoi; en cas de problème avec votre chambre, il ne faut pas hésiter à retourner les voir.
Au plaisir.
Maéla
Adjointe de direction
From Elodie, the 27/10/2023
Family - 30-39 years - Date of stay : 26/10/2023
Family - 30-39 years - Date of stay : 26/10/2023
We were very pleased with our stay. The hotel was easy to access and close to all amenities. It was also very easy to get to the harbour in the morning.
the 25/10/2023
Family - 70-79 years - Date of stay : 20/10/2023
Family - 70-79 years - Date of stay : 20/10/2023
Very pleasant hotel, convenient for St Malo ferry terminal.
From Robin, the 13/10/2023
couple - 70-79 years - Date of stay : 30/09/2023
couple - 70-79 years - Date of stay : 30/09/2023
For a budget type hotel it was very good. Only comment, the evening menu was very limited with one item run out and no replacement put on. Staff member was also trying to run the restaurant, cover the bar and also reception, too much for one person.
Hotelier's response : Bonjour,
Nous vous remercions pour votre commentaire.
Notre chef cuisine avec des produits locaux se qui fait le succès de notre restaurant.
Au plaisir.
Maéla
Adjointe de direction
From Michael B., the 10/10/2023
couple - 60-69 years - Date of stay : 09/10/2023
couple - 60-69 years - Date of stay : 09/10/2023
This was our first time at the hotel and I would have no hesitation in staying again.
Hotelier's response : Bonjour,
Nous avons apprécié votre compagnie également et apprécions votre commentaire.
A bientôt !
Maéla
Adjointe de direction
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