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Our customers recommend it   4.5/5  sur 316 avis
Our customers recommend it4.5/5 on 316 reviews
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  • New room at the Brit Hotel in Saint-Malo

The reviews
of our customers

100% genuine reviews
Satisfaction
Index
89 %
the 30/10/2026
couple - 50-59 years - Date of stay : 29/10/2026

Very good the hotel was well located and perfect for 1 night

Hotelier's responseHotelier's response :
Thank you very much for your lovely feedback! We are delighted that you enjoyed our hotel's location and that it met your expectations for your stay. We hope to have the pleasure of welcoming you again on your next visit to Saint-Malo!

100 %
the 29/10/2026
Alone - 70-79 years - Date of stay : 28/10/2026

Exactly what I wanted.
Thankyou.to all concerned.

Hotelier's responseHotelier's response :
Thank you very much for your kind comment! We are delighted that your stay met your expectations. Our entire team hopes to have the pleasure of welcoming you again soon at Brit Hotel Le Transat!

100 %
From Pauline, the 27/10/2026
couple - 60-69 years - Date of stay : 26/10/2026

Very pleasant stay, just being a cleaner myself i do particularly in the bath and bedrooms look closely at the cleanliness.

Hotelier's responseHotelier's response :
Dear Guest,

Thank you for your feedback! We are delighted to hear that you had a very pleasant stay with us. We appreciate your comments, especially given your professional experience in cleaning, and we hope to have the pleasure of welcoming you back to Brit Hotel Le Transat soon.

Kind regards,
The Brit Hotel Le Transat Team

80 %
the 27/10/2026
couple - 60-69 years - Date of stay : 26/10/2026

Would recommend this Hotel it to anyone looking for a good hotel but with a car as too far to walk to Centre. It was a shame the restaurant wasn’t open at the weekend but there are places to eat nearby. We would return.

Hotelier's responseHotelier's response :
Dear Guests,

Thank you very much for your kind recommendation!

We are delighted that you enjoyed your stay and appreciated our hotel. We understand your comment regarding the distance from the town centre and the restaurant's weekend opening hours. We are pleased that you found alternative dining options nearby.

We would be delighted to welcome you back to Brit Hotel Le Transat on your next visit to Saint-Malo!

Kind regards,
The Brit Hotel Le Transat Team

100 %
From Robin, the 15/10/2026
couple - 70-79 years - Date of stay : 11/10/2026

Once again an enjoyable stay. Our thanks to your staff.

Hotelier's responseHotelier's response :
Dear Guest,

Thank you for your kind review and your continued trust! We are delighted that you enjoyed another pleasant stay with us. We will be sure to pass on your kind words to our team.

We look forward to welcoming you back again soon!

Best regards,
The Brit Hotel Le Transat Team

100 %
the 05/10/2026
Alone - 70-79 years - Date of stay : 03/10/2026

I was pleased with my accommodation and will be staying again.

Hotelier's responseHotelier's response :
Thank you very much for your kind feedback! We are delighted to hear that you enjoyed your stay and that you will be staying with us again. We look forward to welcoming you back soon!

80 %
the 05/10/2026
Alone - 60-69 years - Date of stay : 03/10/2026

......................

100 %
From Val, the 03/10/2026
couple - 60-69 years - Date of stay : 02/10/2026

Good, great parking and good location

Hotelier's responseHotelier's response :
Bonjour,

Merci beaucoup pour votre retour !

Nous sommes ravis que vous ayez apprécié notre emplacement ainsi que notre parking.

Au plaisir de vous accueillir à nouveau lors d’un prochain séjour à Saint-Malo !

Cordialement,

Carla.

80 %
From Helen S., the 28/09/2026
Alone - 70-79 years - Date of stay : 27/09/2026

10 out of 10. I will be returning

Hotelier's responseHotelier's response :
Dear Guest,

Thank you so much for your fantastic review and your 10/10! We are delighted that you enjoyed the comfortable bed, the shower, our helpful team and the easy access to the hotel.

We look forward to welcoming you back!

Best regards,
The Brit Hotel Le Transat Team

100 %
the 22/09/2026
Friends - 60-69 years - Date of stay : 21/09/2026

Satisfactory. Great location for ferry port

Hotelier's responseHotelier's response :
Hello,

Thank you for your feedback. We are pleased that you appreciated our convenient location for the ferry port, as well as the cleanliness of the bathroom, breakfast and Wi-Fi connection.

Regarding the kettle, these are available in our Comfort rooms. We have also taken note of your comments regarding the reception and the room.

We hope to have the pleasure of welcoming you again during a future stay.

80 %
the 20/09/2026
couple - 70-79 years - Date of stay : 19/09/2026

Very satisfactory as always stay for overnight for either early sailing to Jersey or late arrival from Jersey. A good stopover

Hotelier's responseHotelier's response :
Hello,

Thank you very much for your kind feedback and for your continued trust in our hotel.

We are delighted to know that Brit Hotel Le Transat remains a convenient stopover for your trips to and from Jersey, whether for an early sailing or a late arrival.

We look forward to welcoming you again on your next journey!

Best regards,

Carla.

100 %
the 15/09/2026
couple - 70-79 years - Date of stay : 14/09/2026

We had a pleasant stay at your hotel

Hotelier's responseHotelier's response :
Dear Guest,

Thank you very much for your kind review! We are delighted that you had a pleasant stay with us.

We hope to have the pleasure of welcoming you again soon!

Best regards,
The Brit Hotel Le Transat Team

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
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  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
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  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.