Hotelier's response :
Thank you very much for your kind comment.
We are delighted to hear that you enjoyed your stay and appreciated the condition of the hotel.

We hope to welcome you again very soon.

Hotelier's response :
Hello,

We sincerely thank you for your loyalty and for this wonderful comment. We are delighted to know that our hotel has become your preferred place to stay in Saint-Malo thanks to its location, comfortable rooms, quality service, and secure parking.

We are also pleased that the hotel’s facilities and accessibility, particularly the lift and walk-in showers, contributed to the comfort of your stay. Your recommendation means a great deal to us and is a wonderful encouragement for our entire team.

We look forward to welcoming you again very soon.

Kind regards,

Carla.

Hotelier's response :
Dear Guest,

Thank you very much for your wonderful feedback!

We are delighted to hear that you had an excellent and enjoyable stay with us. Your kind words mean a lot to our team.

We hope to welcome you back again very soon.

Best regards,

Carla.

Hotelier's response :
Thank you for your lovely feedback. We’re so pleased to hear that you enjoyed your stay and found our hotel ideal for an overnight or weekend break. We hope to welcome you back again soon!

Hotelier's response :
Thank you for your review. We are delighted that our location close to the port and our good value met your expectations for your trip to Guernsey. We hope you had a pleasant crossing and we would be happy to welcome you again during a future stay in Saint-Malo.

Hotelier's response :
Dear Guest,

Thank you for your feedback. We are pleased that you found the hotel clean and comfortable.

We also take note of your comment regarding the breakfast service and apologise if it did not fully meet your expectations. Your feedback has been shared with our team as we continue working to improve our service quality.

We hope to welcome you again in the future.

Kind regards,

Paul

Hotelier's response :
Dear Guest,

Thank you very much for your feedback.

We are delighted to read that you enjoyed your stay and appreciated the size of your room. Your satisfaction is very important to us.

We hope to have the pleasure of welcoming you again soon.

Kind regards,

Carla.

Hotelier's response :
Dear Guest,

Thank you for your feedback.

We hope to have the pleasure of welcoming you again on a future stay.

Kind regards,

Paul

Hotelier's response :
Dear Guest,

Thank you for your feedback. We are pleased that you appreciated your stay.

We look forward to welcoming you again.

Kind regards,

Paul

Hotelier's response :
Dear Guest,

Thank you for your kind feedback. We are pleased to read that you enjoyed the comfort of the beds, the spacious room, and the friendliness of our staff.

We also appreciate your suggestion regarding a tea kettle in the room. Please note that kettles are available in our Comfort rooms.

In addition, renovation works are planned at the end of the year to further improve and modernise our rooms.

We hope to welcome you again soon for another pleasant stay.

Kind regards,

Paul

Hotelier's response :
Dear Mr. Steve Hobbs,

Thank you very much for taking the time to share your experience.

We are delighted to know that our hotel met your expectations for your stopover before catching the ferry and that you appreciated the warm welcome, the comfort of the room, and all the amenities provided.

We hope to have the pleasure of welcoming you back again on your next visit.

Kind regards

Paul