Hotelier's response :
Dear Guest,

Thank you for your feedback. We are pleased that you found the hotel clean and comfortable.

We also take note of your comment regarding the breakfast service and apologise if it did not fully meet your expectations. Your feedback has been shared with our team as we continue working to improve our service quality.

We hope to welcome you again in the future.

Kind regards,

Paul

Hotelier's response :
Dear Guest,

Thank you very much for your feedback.

We are delighted to read that you enjoyed your stay and appreciated the size of your room. Your satisfaction is very important to us.

We hope to have the pleasure of welcoming you again soon.

Kind regards,

Carla.

Hotelier's response :
Dear Guest,

Thank you for your feedback.

We hope to have the pleasure of welcoming you again on a future stay.

Kind regards,

Paul

Hotelier's response :
Dear Guest,

Thank you for your feedback. We are pleased that you appreciated your stay.

We look forward to welcoming you again.

Kind regards,

Paul

Hotelier's response :
Dear Guest,

Thank you for your kind feedback. We are pleased to read that you enjoyed the comfort of the beds, the spacious room, and the friendliness of our staff.

We also appreciate your suggestion regarding a tea kettle in the room. Please note that kettles are available in our Comfort rooms.

In addition, renovation works are planned at the end of the year to further improve and modernise our rooms.

We hope to welcome you again soon for another pleasant stay.

Kind regards,

Paul

Hotelier's response :
Dear Mr. Steve Hobbs,

Thank you very much for taking the time to share your experience.

We are delighted to know that our hotel met your expectations for your stopover before catching the ferry and that you appreciated the warm welcome, the comfort of the room, and all the amenities provided.

We hope to have the pleasure of welcoming you back again on your next visit.

Kind regards

Paul

Hotelier's response :
Thank you very much for your feedback. We are delighted that you enjoyed the warm welcome from our team. We would also like to inform you that part of the establishment has just been renovated, and the renovation of the remaining part is scheduled for the end of the year. We hope to have the pleasure of welcoming you again so you can discover these improvements.

Hotelier's response :
Hello,

Thank you very much for your kind feedback.

We are delighted to hear that you had a comfortable, welcoming, and pleasant stay with us. Your satisfaction is our greatest reward.

We look forward to welcoming you again soon.

Kind regards,

Carla.

Hotelier's response :
Hello ,

Thank you so much for your kind message.

We’re delighted to hear that booking your last-minute stay was easy and that you were very pleased with your choice.

It truly means a lot to us. It was a real pleasure welcoming you, and we hope to have the opportunity to host you again very soon.

Warm regards,

Carla.

Hotelier's response :
Hello,

Thank you very much for your kind feedback.

We are delighted to hear that you found our location convenient for the ferry port and shopping, and that you enjoyed the comfort of your room as well as the friendliness of our team.

We truly appreciate your comments and hope to have the pleasure of welcoming you again soon.

Kind regards,

Hotelier's response :
Hello,

We thank you for your feedback.

We are sorry that your experience was disappointing due to the steak breakage during your visit and the limited choice of alternatives.

We take your comment into account in order to improve this point and hope to have the pleasure of welcoming you again.

Sincerely,

The reception.