Thank you very much, Peter, for your kind words. We’re delighted to know that our hotel met your needs perfectly and that you found the assistance provided by our team to be superb.
Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you back on your next visit to Guernsey.

Kind regards,
Carla.

Hello Jan,

Thank you for sharing your feedback. We're glad you appreciated our convenient location near the ferry terminal.

We’re sorry to hear that you found the value for money did not fully meet your expectations. We regularly review our pricing to stay aligned with local standards and the services we provide, but we take your comment seriously and will keep it in mind moving forward.

We hope to have the opportunity to welcome you again under better circumstances.

Best regards,
The Hotel Team

Thank you very much for your comment, Robin. We’re delighted that you enjoyed your stay and that our team helped make your experience a pleasant one. We look forward to welcoming you again!

We’re delighted to hear that you appreciated the cleanliness of the room and bathroom, the hotel’s convenient location, and the warm welcome from our team. Your 10/10 recommendation score means a lot to us — thank you for your trust!

We’ve also noted your comment about the number of towels. Please don’t hesitate to ask at reception next time — our staff will be happy to provide you with additional towels at any time during your stay.

We look forward to welcoming you back soon — and of course, your four-legged companion as well!

Best regards,
The Brit Hotel Team

Bonjour M. / Mme Gould,

Merci d’avoir pris le temps de partager votre retour suite à votre séjour du 11 juillet 2025.

Nous sommes ravis que vous ayez choisi notre établissement pour sa proximité avec le terminal ferry de Saint-Malo, et espérons que votre traversée s’est bien déroulée.

Nous vous remercions pour votre retour constructif, et espérons vous accueillir de nouveau lors d’un prochain passage dans la région.

Bien cordialement,
L’équipe Brit Hotel

Hello,

Thank you for your feedback. Noted regarding the Wi-Fi. We hope the rest of your stay was pleasant and look forward to welcoming you again.

Hello,

Thank you for your kind feedback. We’re pleased you enjoyed the calm atmosphere, cleanliness, and comfort of our hotel, especially the bed and bedding. We look forward to welcoming you again.

Hello,

Thank you for your positive feedback.
We are pleased that our hotel's cleanliness, efficiency, and location met your expectations.
We look forward to welcoming you again.

Dear Watson,

Thank you for your feedback! We're glad to hear that the room was suitable for your overnight stay. We hope to welcome you again soon!

Hello Joseph,

Thank you so much for your kind words!
We're delighted to hear you had a great stay and would love to welcome you back anytime.

Dear Liwis,

Thank you for your feedback. We are pleased to hear that your stay was very good. We sincerely apologize for the inconvenience caused by the restaurant being closed despite your request. We understand your disappointment and will review this matter to prevent future misunderstandings.

We hope to welcome you again soon.

Hello,

Thank you for your feedback!

We’re delighted to hear that you found our hotel excellent and conveniently located for the ferry port. However, we apologize for the inconvenience regarding the lack of evening meals on weekends. We understand how important it is for our guests to have dining options available, and we appreciate your understanding in this matter.

We hope to welcome you back in the future and provide you with an even better experience.

Best regards,
Brit Hotel Le Transat