I plan my travel
Our customers recommend it   4.5/5  sur 291 avis
Our customers recommend it4.5/5 on 291 reviews
I'm looking for my Brit Hotel
I plan my travel
  • New room at the Brit Hotel in Saint-Malo

The reviews
of our customers

100% genuine reviews
Satisfaction
Index
90 %
the 05/10/2026
Alone - 70-79 years - Date of stay : 03/10/2026

I was pleased with my accommodation and will be staying again.

Hotelier's responseHotelier's response :
Thank you very much for your kind feedback! We are delighted to hear that you enjoyed your stay and that you will be staying with us again. We look forward to welcoming you back soon!

80 %
the 05/10/2026
Alone - 60-69 years - Date of stay : 03/10/2026

......................

100 %
From Val, the 03/10/2026
couple - 60-69 years - Date of stay : 02/10/2026

Good, great parking and good location

Hotelier's responseHotelier's response :
Bonjour,

Merci beaucoup pour votre retour !

Nous sommes ravis que vous ayez apprécié notre emplacement ainsi que notre parking.

Au plaisir de vous accueillir à nouveau lors d’un prochain séjour à Saint-Malo !

Cordialement,

Carla.

80 %
From Helen S., the 28/09/2026
Alone - 70-79 years - Date of stay : 27/09/2026

10 out of 10. I will be returning

Hotelier's responseHotelier's response :
Dear Guest,

Thank you so much for your fantastic review and your 10/10! We are delighted that you enjoyed the comfortable bed, the shower, our helpful team and the easy access to the hotel.

We look forward to welcoming you back!

Best regards,
The Brit Hotel Le Transat Team

100 %
the 22/09/2026
Friends - 60-69 years - Date of stay : 21/09/2026

Satisfactory. Great location for ferry port

Hotelier's responseHotelier's response :
Hello,

Thank you for your feedback. We are pleased that you appreciated our convenient location for the ferry port, as well as the cleanliness of the bathroom, breakfast and Wi-Fi connection.

Regarding the kettle, these are available in our Comfort rooms. We have also taken note of your comments regarding the reception and the room.

We hope to have the pleasure of welcoming you again during a future stay.

80 %
the 20/09/2026
couple - 70-79 years - Date of stay : 19/09/2026

Very satisfactory as always stay for overnight for either early sailing to Jersey or late arrival from Jersey. A good stopover

Hotelier's responseHotelier's response :
Hello,

Thank you very much for your kind feedback and for your continued trust in our hotel.

We are delighted to know that Brit Hotel Le Transat remains a convenient stopover for your trips to and from Jersey, whether for an early sailing or a late arrival.

We look forward to welcoming you again on your next journey!

Best regards,

Carla.

100 %
the 15/09/2026
couple - 70-79 years - Date of stay : 14/09/2026

We had a pleasant stay at your hotel

Hotelier's responseHotelier's response :
Dear Guest,

Thank you very much for your kind review! We are delighted that you had a pleasant stay with us.

We hope to have the pleasure of welcoming you again soon!

Best regards,
The Brit Hotel Le Transat Team

100 %
the 14/09/2026
couple - 80-89 years - Date of stay : 12/09/2026

Very good but hotel could do with a bit of a refurbishment.

Hotelier's responseHotelier's response :
Dear Shaw,

Thank you very much for your positive review and excellent ratings! We are delighted that you enjoyed your stay and the welcome from our team.

We are pleased to let you know that our hotel will be renovated at the end of the year, which will allow us to improve our rooms and common areas.

We hope to welcome you again and let you discover our renovated hotel!

Best regards,
The Brit Hotel Le Transat Team

100 %
the 14/09/2026
couple - 50-59 years - Date of stay : 13/09/2026

Satisfaction globale

80 %
the 07/09/2026
couple - 60-69 years - Date of stay : 06/09/2026

Great Stay
Great breakfast
Love this Hotel

Hotelier's responseHotelier's response :
Dear Guest,

Thank you so much for your wonderful review! We are delighted that you had a great stay and enjoyed our breakfast.

We look forward to welcoming you back to our hotel!

Best regards,
The Brit Hotel Le Transat Team

100 %
the 22/08/2026
couple - 70-79 years - Date of stay : 21/08/2026

We have stayed here before and find it very convenient.

Hotelier's responseHotelier's response :
Hello,

Thank you very much for your kind review!

We are delighted to hear that you find our hotel convenient and that you chose to stay with us again.

We look forward to welcoming you back on your next visit to Saint-Malo!

Sincerly,

Carla.

100 %
the 18/08/2026
Family - 40-49 years - Date of stay : 17/08/2026

Hotel needs updating, hallway and room extremely tired and worn. Room dirty and not cleaned properly.

Hotelier's responseHotelier's response :
Dear Guest,

Thank you for your feedback. We are sorry that the condition and cleanliness of the room and bathroom did not meet your expectations. We take your comments seriously and will share them with our team.

We are glad you appreciated the kindness of our reception staff and the easy access to the hotel.

Best regards,
The Brit Hotel Le Transat Team

60 %
See more reviews
Secure
Payment

Credit cards accepted in all hotels are VISA and Mastercard. Some establishments accept Diners Club, JCB and American Express cards. The credit card is used to guarantee your reservation. No debit will be made online except for special offers, in immediate prepayment.

Best Price
Guaranteed

You won't find cheaper ! On brithotel.com, we strive to offer you a cheaper rate than on other booking websites.

Availabilities
In real time

All the pricing and availability information presented on our website is updated in real time. This way you have the guarantee of availability at the time of your reservation.

Free
Cancellation

Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

Newsletter
Subscribe to our Newsletter and receive all our information :
Social Networks
Find us on :
Sitemap | Creation Atout-Graph

At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.